job Description :
1.Follows all predefined procedures of the process
2.Adheres to all the process rules applicable for Order to Cash process in order to meet SLA target
3.Ensure that the performance parameters are met and exceeded IN ORDER TO meet SLA targets
4.Resolves individual cases that need re-work IN ORDER TO ensure high C-Sat / NPS score from the end user.
5.Shares experiences IN ORDER TO facilitate capture of tacit knowledge
6.Delivers on the new process / approach IN ORDER TO meet client / internal
Educational Qualification : Any Graduate
Experience : Freshers
Location : Chennai
1.Good oral and written Communication skills.
3.Good Analytical and Reasoning ability
4.Client interfacing skills.
Infosys BPO Ltd walk-in interview 23rd December
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